Due to high demand, please expect slight delays!💜
Once your item/s is dispatched, the estimated delivery time is:
- USA: 7-14 business days
- UK: 7-18 business days
- Australia: 7-18 business days
- Europe: 7-18 business days
- Rest of world: 14-20 business days
Once it's shipped out, please allow 7-14 business days (to be safe) for domestic US shipping and 6-15 days for worldwide shipping during the Covid-19 pandemic & holiday season. Processing may take up to 1-3 days.
Products that contain Lego bricks vary in shipping times. Our standard Lego products take 5-6 weeks. And our custom service timeframe is stated on its product page.
Want to buy a product but can't find your country in our shipping system? Contact us and we'll help you! [email protected]
We're currently unable to ship to the following regions/countries due to the high and unreliable shipping price since Covid-19: Middle East. Africa, Canada and South America. A quote is always possible through our support if you are prepared to pay for more shipping costs.
Got an USPS tracking number that stays on label created? This means that our carrier that handles the journey from us to USPS has not reached their processing center yet. You can mail us at [email protected], so we can provide a backend update, so you can still see your package's journey.
Our Warehouse Locations:
HK - 3 Hoi Shing Road TML Tower Room 17/F B2, Tsuen Wan
Australia - Smeaton Grange Rd, Smeaton Grange NSW 2567
USA - 1501 Haines Street, Jacksonville, Florida, United States
We will ship the product from a different location, if a product is not in stock in the nearest warehouse.